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Due to a system upgrade, OHIO SNAP recipients will not be able to make purchases and/or returns with their Ohio Direction card on Sunday, January 12th, starting from around 10:00 pm, until Monday, January 13th, at 7:00 am. We apologize for any inconvenience.

New EBT Card lock feature >> Read more

Department Directory


Customer Service

844-640-6446

FAX
866-351-8292 (toll-free)


Administrative Services

Child Care Services
844-640-6446

County/State Hearings
330-643-5475

Investigations
844-640-6446


Budget and Finance

Accounts Payable
330-643-4879

Accounts Receivable

330-643-7092


Contracts and Administration

Contracting
330-643-8989


Family and Adult Services

Adult Protective Services
330-643-7217

Nursing Homes

844-640-6446

Waiver Services

844-640-6446


Legal Counsel, Civil Rights Coordinator, ADAAA Coordinator, and Equal Opportunity Officer

General Information
330-643-2517

You can file a Bureau of Civil Right Discrimination Complaint online.

File a Complaint


Office of the Director

Director
330-643-8200