For Your Awareness:
SNAP recipients now have the ability to lock their EBT cards using the EBT Connect Mobile App and online using the EBT Cardholder Portal at https://www.connectebt.com/. (In order to utilize the Mobile App, SNAP recipients must have registered/created an account on the EBT Cardholder portal). SNAP recipients are encouraged to select the ‘Lock Everywhere’ option when not actively making a purchase. This will reduce the risk for benefits to be fraudulently stolen.

Card Locked/Unlock feature available on the EBT Cardholder Portal. “Lock My Card Everywhere” option was selected to reduce the risk of benefits being fraudulently stolen.
 

Additionally, SNAP recipients can now sign up for email and text alerts on the Connect EBT Mobile App and the EBT Cardholder Portal at https://www.connectebt.com/SNAP recipients can choose to receive alerts for new transactions (purchases, returns, deposits, etc.) and if there are changes made to their account (address, PIN, password, etc.). These alerts will help recipients to manage activity on their account.



Manage My Alerts page of the EBT Cardholder Portal. “New Transaction Alerts” and “Account Change Alerts”. In this example, Email and Text alert options were chosen for both new transactions and account changes.